IMPORTANT: The Commonwealth of Massachusetts has changed the application process for emergency rental and mortgage assistance! Click here to learn more.

Click here to learn more about Rosewood Way, our newest development in Agawam!

You own your home.

You may be facing some challenges. Or you may want to sharpen your budgeting skills or learn more about home maintenance.

There is so much to know about owning a home—budgeting, repairs, insurance and more. There are also a number of common challenges facing many homeowners. For example, you may need costly modifications for a loved one with special needs. Your home may have hazardous lead paint. Or you may have trouble paying your mortgage.

Way Finders provides counseling and workshops and, in some cases, specialized funding to help homeowners keep, manage and modify their homes. Our services are free of charge or, as in the case of some educational workshops, may charge a nominal fee.

Your Next Steps

Foreclosure Prevention

1) Email a foreclosure counselor regarding your situation:

2) Call 413-233-1621 at any time to make an appointment

When you call or come to see a counselor, please have the following information ready:

  • Most current mortgage statement and any communication from your lender
  • 2 months of bank statements
  • 2 months of paystubs
  • 2 years of tax returns


Way Finders offers several workshops to homeowners that help guide them through budgets, maintenance, insurance and how to avoid predatory loans and other credit confusion. Opportunities for discounts on insurance and other benefits are available to those who complete a series of post-purchase workshops. We also offer workshops to those who own multifamily homes and rental properties.

view workshops


We provide free and confidential guidance to current homeowners through partner agencies in Hampden, Hampshire, Berkshire and Franklin counties. Our staff of counselors helps those facing possible mortgage defaults and foreclosures to access appropriate resources. If you are a homeowner at risk of losing your home through foreclosure, please contact us at 413-233-1622 during business hours.

Specialized Funding

There are several programs available to homeowners to help them modify their homes in order to meet the needs of elders, adults with disabilities and families with children who have disabilities, or to address lead-based paint hazard. If you are at risk of foreclosure, you may qualify for a federal assistance program that can adjust your mortgage payments and help you stay in your home.

Learn more

You can also view a full list of Way Finders Home Ownership Services here.