Introduction
The Section 8 Housing Choice Voucher Program uses federal funds, and the Massachusetts Rental Voucher Program uses state funds to provide rental assistance to eligible families, helping them to obtain decent, safe and affordable housing. Tenants under the program pay a portion of the monthly contract rent – based on their adjusted monthly income – and Way Finders pays the remaining portion of the rent directly to the owner.
This section will review some of the important steps in selecting and leasing to a family with a housing subsidy. If at any time you have questions, please contact our Rental Assistance department.
Email: landlordservices@wayfinders.org
Phone: 413-233-1500
Please understand that we receive hundreds of calls and emails every week, and we will get back to you as soon as we can.
Working with applicants
It is the responsibility of the owner, not Way Finders, to interview tenants, to check the tenants’ references, and to ensure in the same manner as with any other tenant that applicants meet typical suitability standards.
Upon written request only, Way Finders will provide the owner the following information:
- A tenant’s current and prior address, as shown in Way Finders’ records.
- The name and address, if known, of the property owner of a tenant’s current and prior address.
Way Finders will not provide the owner with other information about a tenant’s family, nor does Way Finders’ provision of the above information in any way constitute a reference.
The selection of a family for participation in the rental assistance program is not a representation by Way Finders about the family’s expected behavior or suitability for tenancy. Determination of tenant suitability is the responsibility of the owner. However, applicants and participants are counseled on their rights and responsibilities in the owner and tenant relationship.
Owners are permitted and encouraged to screen families based on their tenant histories. It is illegal to refuse to rent to an applicant because they are a subsidy holder. You may consider these factors when evaluating any applicant, including a subsidy holder:
- Payment of rent and utility bills
- How the tenant maintains their apartment and the premises
- How well the tenant respects the rights of others to the peaceful enjoyment of the premises
- Drug-related or other criminal activity, past arrests and/or convictions
- Compliance with other essential conditions of tenancy, as specified in the lease
Questions? Contact our Rental Assistance Department:
Email: landlorservices@wayfinders.org
Phone: 413-233-1500
Please understand that we receive hundreds of calls and emails every week, and we will get back to you as soon as we can.