SNO Mass Supports for Property Owners

Property Owners who rent a unit in the pilot’s designated SNO Mass Opportunity Area to a SNO Mass Participant are eligible for supports that include:

Process Support

SNO Mass Enhanced Communication is:  

  • A Single Point of Contact  
  • Accelerated response time – phone calls and emails will be returned by SNO Mass staff within same day

Expedited Inspections

Potential SNO Mass landlords renting a new unit will receive a call back to schedule an inspection within 1 business day with a guaranteed inspection date within 2 to 3 business days. Units that have minor repairs but meet HQS health and safety standards may be occupied prior to final approval. 

Request for Tenancy Approval (RFTA)

The program representative will confirm receipt of paperwork with the Mobility Specialist and work with appropriate staff to ensure expedient RFTA review for SNO Mass Participants. Mobility Specialists will email and/or phone the landlord within 1 business day of the RFTA being submitted.

Rent Reasonableness

Rent reasonableness determinations in opportunity areas will be expedited for SNO Mass Participants. Market analysis and the identification of three comparable units will be completed in 2 to 3 business days. 

Small Area FMRs

The SNO Mass program will apply HUD’s FY Small Area FMR (SAFMR) to all units under contract through this program. DHCD anticipates that this will make HCV applicants competitive in neighborhoods that have traditionally been less accessible.

Landlord Incentives

Landlords who lease to SNO Mass-referred participants will receive a $1,000 bonus broken into two installments.  The first $500 will be paid when the lease is signed.  The second will be paid if the landlord claims damages on move-out, or when the landlord renews the lease, if the unit is leased on turnover to another SNO Mass Tenant.