IMPORTANT: The Commonwealth of Massachusetts has changed the application process for emergency rental assistance! Click here to learn more

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With your help, Way Finders can provide the tools and guidance our neighbors need to avoid homelessness and live their best lives. 


View our FY21 Annual Report.

To build and advocate for a thriving, equitable region? We help neighbors, transform communities, and reimagine trajectories.  


Buying a home is a big step.

Way Finders is here to help first time homebuyers through the process, every step of the way.


Employment Support

Way Finders is an approved provider of programs that combine housing and employment services. The good news is these programs are easily and readily available. Thanks to these programs hundreds of people have more stable housing and jobs. 


Residential Assistance for Families in Transition (RAFT)

The RAFT Program is a homelessness prevention program funded by the Department of Housing and Community Development (DHCD). RAFT provides short-term financial assistance to low-income families who are homeless or at risk of becoming homeless.

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Latest News

An inside look at Way Finders’ Competitive Integrated Employment Services (CIES)

At the heart of Way Finders’ Competitive Integrated Employment Services? Listening. And following a client’s lead.  “We look at a client’s background, we look at their interests, we look at what barriers may be in the way of those. And we run with it! They lead, we follow,” says Job Developer Erika Serrano. “We’re there to follow and support our clients. It’s their life and we’re here to help them along their journey.”  Janishka Alvarado of Springfield, who joined the program in 2022, is here for it. All of it! “I love everything, everything. I love Erika. The way she helped me, the way she hears me, the way she talks to me about what may be best for me. I love the way she works with me.”   more >>

2022 Way Finders Toy Drive: Making it happen for kids (and their moms)

At our Springfield Housing Center earlier this week, the items we collected for our annual Toy Drive were carefully sorted by age groups—from infant to age 13—and arranged on tables. A big stack of Walmart gift cards for older children was at the ready. And then our housing case managers arrived to select items for the children on their lists. Housing Case Manager Lisset Lolandes-Acosta came in full costume to ‘shop’ for the families she supports, who are among the more than 700 children living in Way Finders’ Emergency Shelter Programs and other properties. “Thank you so much, this is absolutely amazing. We are beyond grateful to be able to provide for our families. This time of giving is, for me, so exciting, that’s why I dressed up! So it’s amazing on my end, and it’s amazing on their end. The giving and the receiving.” more >>

A granddaughter. An inspector. An Evelyn: Introducing 2022 FSS Program grad Wendy Padilla

“I always feel there’s no job you can’t do when you have children to support,” says 2022 Family Self-Sufficiency Program graduate Wendy Padilla of Springfield. “I would take any job as long as it brought in a paycheck.”  The mother of two grown daughters, who has experience working in retail and the food industry, is raising her five-year-old granddaughter.   more >>

Featured Communities

Butternut Farms

12 Longmeadow Drive, Amherst, MA. A quiet, rural setting with plenty of open space and easy access to the surrounding communities. Amherst, MA
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Parsons Village

71 Parsons Street, Easthampton, MA Energy-efficient homes in a development designed to enhance community, conserve resources and set a new standard for affordable housing. Easthampton, MA
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Olympia Oaks

85 Olympia Drive, Amherst, MA. A mixed-income community incorporating green space and access to nature, within walking distance of downtown Amherst. Amherst, MA
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“Look forward, don’t look back.”

Jonel relocated to Massachusetts from Connecticut, where, despite working two jobs, she couldn’t afford rent. She lost everything and moved north with her daughter, right before the start of a global pandemic. Her plan—to stay with family—didn’t work out.  

“I had no choice but to go into a shelter,” says Jonel. There she connected with programs and people who helped her start over. Today, Jonel pays market rent in Holyoke, works in the food industry, and is saving to get to the next steps in life. To others who are facing housing insecurity, Jonel offers these words: “Don’t be afraid. Look forward, don’t look back. And if you’re serious about changing your life, Way Finders is the way to go.” 

learn more about the lives that way finders has impacted 


Community Collaborators