Connect with
Way Finders today!

We welcome walk-ins and in-person appointments. Reach out—we’re here to listen and assist you in various ways.

We strongly encourage that you visit a Housing Center in person. You may call 413-233-1500 but due to high demand for our services, you will be on hold for a long time. Pay close attention to our message as our menu options changed on March 7, 2025.

Get the latest housing news and information from Way Finders. Join our email list today.

Visit a Housing Center

If you are a landlord, tenant or homeowner with a housing-related question, visit one of our three Housing Centers, open:

  • Monday 8:30am-4:00pm
  • Tuesday CLOSED; do not call or visit
  • Wednesday and Thursday 8:30am-4:00pm
  • Friday 8:30am-1:00pm

Media Inquiries

For media inquiries, please contact: Mark Lattanzi, Marketing and Communications Director, 413-233-1685, or click to email.

Donation and Volunteer Inquiries

Please contact Megan Pete, Director of Development.