Way Finders Housing Centers offer in-person assistance for individuals, families or property owners with housing questions.

Way Finders believes every person, every family deserves a secure, stable home. Our goal is to help you get one and keep you there. When you walk through our doors you will be guided to any resource you need, whether here at Way Finders or in the community.

We have housing advisors at our three Housing Centers in western Massachusetts ready to assist you on topics like:

Renters
  • Searching for housing
  • Filling out applications for housing subsidies, or a Way Finders apartment
  • Assistance understanding evictions and how to work with the court system
  • Contacting code enforcement for health and safety issues in your apartment
  • Food security and applying for benefit programs like SNAP

More online info for renters

Landlords
  • Working with housing subsidy programs
  • Financial assistance programs to improve your housing
  • Working with emergency assistance programs for your tenants
  • Growing your business with Way Finders

 

More online info for landlords

We have shared computers you can use to submit applications or paperwork.

You don’t have to be in crisis to get our help.

We offer monthly workshops on credit success so you can achieve your financial goals – like reducing your debt, buying a car, furthering your education and more. Our first-time homebuyer classes are HUD and CHAPA certified, which means graduates can access special mortgage and downpayment products and achieve their homeownership dream.

Workshop calendar

Visit a Housing Center

Housing Centers are open for walk-in visitors Monday-Friday, 8:30am-4pm.
Phone lines are open 9am-4pm.
Weather-related and holiday closings are posted on our Facebook page.

Please understand that the need for help is great and there is usually a wait for assistance.
We appreciate your patience as we work to help as many people as possible.

Springfield Housing Center

1780 Main Street, Springfield, MA 01103
Phone: 413-233-1600 | 800-332-9667
Fax: 413-787-1797 | TDD: 413-233-1699

Directions

Holyoke Housing Center

193 Chestnut Street, Suite 2 Holyoke, MA 01040
Phone: 413-233-1600 Fax: 413-322-8460

Directions

Northampton Housing Center

256 Pleasant Street, Northampton, MA 01060
Phone: 413-233-1600 | Fax 413-570-4675

Directions