Effective 01/01/17

Our Commitment to Privacy

Way Finders values the trust our users and customers place in us when they give us access to their Personal Information. The Privacy Policy describes how we work to maintain that trust and protect that information.

Way Finders has created this Privacy Policy in order to describe its collection, use and disclosure of personal data you give to Way Finders when you access or use Way Finders online and/or mobile services and websites, and software provided by Way Finders on or in connection with such services or websites (collectively, the “Site”). “Way Finders” or “we” means Way Finders Inc. To make this notice easy to find, we make it available on every page of our website.

The Information we Collect

This notice applies to all information collected or submitted on the Way Finders website. On some pages, you can register for events, to make a donation, or to receive materials or more information about Way Finders or its programs. The types of personal information collected at these pages are information pertinent to shipping materials or processing payments and personal or company/organization contact information.

Way Finders may automatically collect and analyze information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Site, and if you are accessing our Site with your mobile device, the type of mobile device. In addition, we may automatically record and analyze actions taken on the Site including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries.

If you submit to Way Finders any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this privacy policy. By submitting personal information, you grant Way Finders the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the website.

The Way We Use Information

We use the information you provide about yourself only to fulfill a request or to keep you updated about future events or opportunities through Way Finders. We do not share this information with outside parties except to the extent necessary to register you for an event or to process a payment or donation.

We use non-identifying and aggregate information to better design our website and to share with our partners or funders. For example, we may tell a funder that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Only those who need the information provided to perform a specific task have access to your information.


The Way Finders’ website uses “cookies” to determine the number of times a page on the website has been accessed. Cookies are small computer files that a website can transfer to your computer. Examples of information we collect include how often someone visits our site and what they do while on our site. We use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our site. We also collect information about the activity of individual website users.

Most Internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent. You can access the information on the Way Finders website without enabling cookies in your browser.

Online Forms

Forms provided on Way Finders’ website may include event registration, program specific signups, newsletter signups, appointment requests and referral requests. The information required to complete the transaction is noted on each specific form. Although we provide robust security measures to protect the transmission of information, Way Finders is not responsible if unauthorized parties gain access to the confidential information shared in the online forms.

Newsletter/Press Release Subscriptions

If you subscribe to a newsletter, publication, press release or RSS feed published by Way Finders and distributed by email or RSS feed, we will maintain your email address in a private distribution list unless you have selected to “opt-out.” Messages sent electronically do not include recipients’ email addresses or any other personal information

Our Commitment to Data Security

Way Finders makes every reasonable effort to ensure that your personal information remains as secure as possible. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Although we endeavor to protect your personal information, Way Finders cannot warrant the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our site.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Correct Your Information

You can update or correct your personally identifiable information that we collect online and by contacting the Way Finders main office and providing them with updated contact or personal information so that we can maintain updated contact records. If you receive email correspondence from Way Finders, you may also request to be removed from email lists or update your email address at any time by responding to the email accordingly.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call Way Finders at 413-233-1500 or send a letter to 1780 Main St., Springfield, MA 01103.